Operator and Scope

Nirtovkq™ is owned and operated by Shenzhen Jianmang Youjia Technology Co., Ltd. This Privacy Policy applies to the processing of personal information when you visit nirtovkq.com, purchase products from us, or contact us.

The company is responsible for the processing of personal information related to purchases made through this website and customer service activities. For privacy-related questions or requests concerning your rights, please contact us at service@nirtovkq.com.

Business address: Room 402, No. 6 Zhangfeng Road, Dongfang Community, Songgang Subdistrict, Bao'an District, Shenzhen, Guangdong 518100, China.

Information We Process

Depending on how you interact with our website, we may process the following categories of information:

• Contact and delivery information: Your name, email address, telephone number, shipping address, and billing address.

• Order and transaction information: Products purchased, quantities, payment status, order history, shipping information, and refund information.

• Customer service information: The content of your inquiries, together with any photos or attachments you provide to explain issues such as damaged or incorrectly supplied products.

• Device and access information: IP address, device and browser information, pages visited, and records of your interactions with the website.

• Preferences you provide: Subscription choices, product reviews, and privacy preferences.

This information may be provided directly by you or obtained through website technologies, payment service providers, and delivery service providers.

Please do not send full payment card numbers, account passwords, or verification codes through customer service email.

How We Use Information

We use personal information as necessary to:

• Confirm orders, process payments, and arrange delivery.

• Respond to questions about product dimensions, materials, care, or orders.

• Handle returns, refunds, delivery issues, and transaction disputes.

• Maintain shopping cart functionality and other website features.

• Detect fraud and protect accounts and website security.

• Comply with accounting, tax, and other legal obligations.

• Provide marketing communications and improve our services where we have obtained any required consent or where otherwise permitted by law.

Where applicable law requires us to identify a legal basis for processing, we rely, depending on the specific purpose, on the performance of a contract, compliance with legal obligations, valid consent, or legitimate interests permitted by applicable law.

Sharing Information and Service Providers

To support the purposes described above, we may provide necessary personal information to service providers that support our ecommerce platform, payment processing, logistics, website maintenance, and customer support.

Our store uses Shopify to provide ecommerce platform services. Depending on the relevant service, Shopify may process personal information on behalf of merchants or may act independently in relation to certain processing activities. For more information, please refer to the Shopify Privacy Policy.

We may also disclose information where necessary to comply with legal requirements, respond to lawful requests, or manage disputes. If our business is reorganized, transferred, or sold, we will comply with applicable data protection and notification requirements.

Cookies and Similar Technologies

Our website may use cookies and similar technologies to maintain shopping cart functionality, remember preferences, support security, and enable analytics or marketing features that are actually in use.

Essential technologies and non-essential analytics or advertising technologies will be distinguished where required by applicable law. Non-essential technologies that require consent will be used only after the required consent has been obtained.

You can manage cookies through your browser settings. Where our website provides a privacy preference interface, you may also use that interface to adjust your choices. Disabling essential cookies may affect shopping cart or checkout functionality.

If certain advertising-related processing constitutes a “sale” or “sharing” of personal information, or targeted advertising, as defined under applicable law, you may have the right to opt out. We will process opt-out requests and legally recognized browser-based privacy signals in accordance with applicable law. You may also contact us by email to ask how these rules apply to you.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the relevant purposes and comply with applicable obligations.

Retention periods may depend on order fulfillment, after-sales support, tax and accounting requirements, dispute resolution, and security needs. When information is no longer required, we will delete or anonymize it in accordance with applicable requirements.

International Data Processing

Our business operator is located in China. Because our ecommerce platform and service providers may operate in different regions, your personal information may be processed outside the country or region where you live.

Where required by applicable law, we will implement appropriate safeguards for international transfers of personal information. You may contact us for more information about international processing and the safeguards applicable to your information.

Your Rights and Choices

Depending on applicable law, you may have rights to access, correct, delete, or obtain a copy of your personal information; restrict or object to certain processing; withdraw consent; and opt out of certain advertising-related processing.

To submit a request, please contact us at service@nirtovkq.com. We may ask for information that is reasonably necessary to verify your identity and will respond within the time period required by applicable law.

If you have subscribed to marketing emails, you can stop receiving them by using the unsubscribe option included in those messages. Unsubscribing from marketing communications will not affect necessary order, shipping, or after-sales notifications.

You may also have the right to lodge a complaint with an appropriate data protection authority.

Information Security and Minors

We use reasonable technical and organizational measures to protect personal information. However, no method of transmission over the internet or electronic storage can be guaranteed to be completely secure.

This website is intended for users who are legally able to enter into purchasing transactions. We do not knowingly request personal information from children. If you believe a child has provided personal information without appropriate authorization, please contact us so that we can review and address the matter.

Changes to This Policy

We may update this Privacy Policy to reflect changes to website functionality, business practices, or legal requirements. Where material changes are made, we will provide notice as required by applicable law. Where separate consent is required, we will obtain that consent.

An updated policy will not automatically authorize us to use previously collected personal information for a new purpose that is incompatible with the purpose for which the information was originally collected.